Urban Studies: Strategic Management and Service Innovation
Urbana studier: Strategic Management och tjänsteinnovation
UA / Excellent (A), Very Good (B), Good (C), Satisfactory (D), Pass (E) or Fail (U)
Language of instruction
Faculty of Culture and Society
Syllabus approval date
Syllabus valid from
Bachelor´s degree consisting of 180 credits. The equivalent of English B/English 6 in Swedish secondary school.
Progression level in relation to degree requirements
The course forms part of the main field study Urban Studies second-cycle level 91-120 credits
The purpose of the course is for the students to acquire knowledge and ability to apply strategic governance and development of businesses and organizations in order to handle urban challenges. The course provides broad knowledge of service innovation that can be used when urban and technological challenges changes the circumstances in which stakeholders conduct business and promote sustainable societal development. Technology both challenge and endorse different actors in society to create business and manage solutions that can generate value for society and business. At the same time, there is a need for critical approach to technological development and awareness of both positive and negative effects on cities and societies.
The course is structured in two modules:
1. Strategic Management (7,5 credits)
The aim of this module is for the students to have the competence to develop organization strategic goals and visions, based on deepened theoretical knowledge, practices and models. Students should be able to discuss and develop theories and practices of strategy formulation and implementation in a changing society.
2. Service Innovation (7,5 credits)
The module aim for students to acquire a broad understanding of the role of innovation in addressing the challenges of sustainable urban development. Students will attain a broad knowledge of and ability to discuss and develop theories, methods and processes for creative problem solving and service innovation within urban and social innovation as well as new technology (e.g. digitalization).
After finishing the course, the student should be able to:
- show that they have gained knowledge and understanding of concepts, principles and theories in Strategic formulation and Strategic implementation
- identify, analyse and critically assess different cases and suggest how to address problems based on scientific research and practise within Strategic Management
- show that they have gained knowledge and understanding of concepts, principles and theories in the field of Innovation that can have an impact on urban change and challenges
- reflect and critically apply knowledge of urban innovation methods and processes that can influence urban changes and challenges
- independently and critically search for, assess and develop scientific knowledge within Strategic Management and Service Innovation
- communicate in writing and orally results of an independently conducted study.
Lectures, seminars, workshops, project work, written assignments and presentations.
Active participation in seminars and written assignments (2,5 credits) (grading scale UG) (learning outcomes 1-2 and 5)
Written examination (5 credits) (grading scale UA) (learning outcomes 1-2 and 5)
Active participation in seminars and written assignments (2,5 credits) (grading scale UG) (learning outcomes 3-6)
Presentation and hand-in of independently written project work (5 credits) (grading scale UA) (learning outcomes 3-6)
Information about final course grade will be available in course documentation provided when the course starts.
Course literature and other study material
- Bloomberg Philanthropies. (2014). Transform Your City Through Innovation: The Innovation Delivery Model for Making it Happen. Bloomberg Philanthropies. (provided electronically)
- Whittington, R. (latest edition). What is strategy- and does it matter? Cengage Learning EMEA, Andover
- Whittington, R., Regnér, P., Angwin, D., Johnson, G. & Scholes, K. (latest edition). Exploring Strategy, Text and Cases. Pearson, London.
Complementary scientific articles will be provided electronically. Course literature correspond to about 1500 pages in total.
Malmö University provides students who participate in, or who have completed a course, with the opportunity to express their opinions and describe their experiences of the course by completing a course evaluation administered by the University. The University will compile and summarise the results of course evaluations. The University will also inform participants of the results and any decisions relating to measures taken in response to the course evaluations. The results will be made available to the students (HF 1:14).
If a course is no longer offered, or has undergone significant changes, the students must be offered two opportunities for re-examination based on the syllabus that applied at the time of registration, for a period of one year after the changes have been implemented.
If a student has a Learning support decision, the examiner has the right to provide the student with an adapted test, or to allow the student to take the exam in a different format.
The syllabus is a translation of a Swedish source text