Entry requirements

52,5 credits within the main field Product design of which all 30 from the course "Produktdesign: Designmetodik" or 60 credits within the field of Design, or the courses "Visualiserings- och presentationstekniker och Designmetodik för produktutvecklare".

Progression level in relation to degree requirements

The course does not have a main field.

Course contents

The course provides an introduction to some approaches and methods within service design and how these relate to product design. The aim is to offer students a general overview of how the design of products and services can contribute to value creation for organisations.

The course focus on value creation through design for different types of organisations and contexts. The students are introduced to product-service-system in theory and practice, through a selection of methods. Throughout the course, potential possibilities and challenges connected to products in service systems are analysed.

In the project the students will apply relevant methods when developing a product-service concept and then reflect on value creation through design. Here supervision plays a crucial role.

Learning outcomes

After completing the course students will have demonstrated the ability to:

1. apply selected service design methods by developing a product-service-design system;
2. identify and analyse possibilities and challenges connected to products in a service system;
3. show understanding of how the design of products and services can contribute to value creation for an organisation and context;
4. reflect on own experiences from the project and discuss decisions made in relation to relevant course literature.

Learning activities

Instruction consists of lectures, workshops, seminars, project work with supervision, design criticism, written and visual assignments.

Assessment

• Project work (5hp) will be assessed by a written and visual group presentation (film) of a service design concept, and an individual reflection (expected learning outcomes 1, 2 and 3).
• Individual written and/ or visual assignment (2,5hp) (expected learning outcomes 2,3 and 4).

An assignment will be given 3 examination possibilities in direct connection to the course. Thereafter, the student may participate in examination the next time the course is held and must then do the assignment in accordance with current instructions. It is the student’s responsibility to contact the student administration prior to course start in order to participate in further examinations.

Course literature

Supplementary articles and literature will be distributed throughout the course.

• Morelli, N. (2002). Designing Product/Service Systems: A Methodological Exploration. https://www.mitpressjournals.org/doi
• Stickdorn, M. & Schneider, J. (Eds.) (2010). This is Service Design Thinking. Basics - Tools - Cases. Bis Publishers.
• Brown, T. & Katz, B. (2011). Change by Design. https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1540-5885.2011.00806.x
• Stickdorn, M., Hormess, E., Lawrence, A. & Schneider, J. (Eds.). (2018). This is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services

Course evaluation

Malmö University provides students who participate in, or who have completed a course, with the opportunity to express their opinions and describe their experiences of the course by completing a course evaluation administered by the University. The University will compile and summarise the results of course evaluations. The University will also inform participants of the results and any decisions relating to measures taken in response to the course evaluations. The results will be made available to the students. (HF 1:14)

Interim rules

If a course is no longer offered, or has undergone significant changes, the students must be offered two opportunities for re-examination based on the syllabus that applied at the time of registration, for a period of one year after the changes have been implemented.

Additional information

Language of instruction: English

If a student has a Learning support decision, the examiner has the right to provide the student with an adapted test, or to allow the student to take the exam in a different format.

This is the English version of a Swedish syllabus.